Privacy Policy

How We Gather Information


There are several places on this website where the visitor may provide us with personal information. This information may come to us through order forms, application forms, survey forms or email subscription lists. In filling out these forms you may be asked for contact information (name, address, telephone number, email address), financial information (credit card numbers) and demographic information (age, gender, education level, income level, etc.).

As with most other websites, our web servers record the Internet Protocol (IP) address of each visitor. This IP address tells us from which domain you are visiting (for instance aol.com), but not your email address. We use the information to help diagnose problems with our server, to administer the website more effectively and to gather broad demographic information.

This site utilizes cookies to keep track of the visitor's shopping cart and for other purposes.

 

What We Do With Information


We use the contact information to send the visitor new information about the Arvada Center and its programs. The visitor's contact information may be used to contact the visitor when necessary. The Arvada Center does occasionally share its mailing lists, but not our emailing lists, with other non-profit organizations for mutually beneficial programs. We do not rent, sell or exchange our mailing or email lists with for-profit entities.

The visitor's financial information is used to execute purchase and donation transactions. We share this information with credit card and check processing organizations as necessary to complete the transactions. The Arvada Center does not retain the identifying financial account information once a transaction is completed.

With every email you receive, you will have the option to opt-out of our email lists. You may also call the Box Office at 720-898-7200 during business hours to have your information edited or removed from our mailbox ("snail mail") marketing or email marketing. You may also send an email to info@arvadacenter.org requesting editing and/or removal from our marketing efforts.

 

SMS / Text-to-Donate Support

The Arvada Center for the Arts and Humanities partners with the Mobile Giving Foundation (MGF) and Give By Cell to distribute and MGF-logo manage our text-to-donate program applications.

The Mobile Giving Foundation is a nonprofit organization that distributes or grants your texted donation to the Arvada Center for the Arts and Humanities as identified by you through your text message donation. MGF does not sell, trade or rent your personal information to other companies or individuals. The MGF may use information collected through its services and website for research and development purposes. However, such usage will not include any personally identifiable information in such research or analysis. The MGF only uses your information for its intended purposes. By completing the Give By Cell logo transaction, you give the MGF permission to provide your contact information to the Arvada Center for the Arts and Humanities that you chose to support via a text message. If you do not wish to share any personal information with the Arvada Center for the Arts and Humanities, please contact the Mobile Giving Foundation via email at support@mobilegiving.org , or by mail at 
Mobile Giving Foundation
PO Box 723
Bellevue, WA 98009

or by phone at (866) 810-1203.

MGF uses industry-leading Secure Sockets Layer (SSL) technology to keep your personal information as secure as possible.

The MGF will also use your information to provide you with a donation record and may occasionally send you updates about or from your favorite charities. If at any time you would like to correct and/or remove your information, please contact the Mobile Giving Foundation at support@mobilegiving.org or at the above contact options.

The MGF complies with the Children’s Online Privacy Protection Act (COPPA) and does not knowingly collect personal information from anyone under the age of 13. Personal information collected by the MGF is stored in our secure database. The MGF has the right to divulge information as necessary to comply with any state and federal laws.

 

This website contains links to third party websites. The Arvada Center is not responsible for the privacy practices of these other websites, including, but not limited to, the posted Privacy Policy of the Mobile Giving Foundation or the posted Privacy Policy of Guide By Cell.

 

Terms And Conditions of Text-To-Donate with Mobile Giving Foundation

A one-time donation of $10.00 will be added to your mobile phone bill or deducted from your prepaid balance. Donor must be age 18+, and all donations must be authorized by the account holder (for example, parents). By texting YES, the user agrees to and accepts the terms and conditions. All charges are billed by and payable to your mobile service provider. Service is available on most carriers. Donations are collected for the benefit of the Arvada Center for the Arts and Humanities  by the Mobile Giving Foundation and subject to the terms found at www.hmgf.org/t . Message and Data Rates May Apply. You can unsubscribe at any time by texting STOP to short code 20222; text HELP to 20222 for help.

 

Give By Cell Data Collection

The Arvada Center for the Arts and Humanities partners with a third-party vendor  - Guide By Cell (GBC), also known as Give By Cell (GBC), to provide text-to-donate services and dial-in audio commentary services. These services are both administered via a user's mobile phone. See the GBC Privacy Policy for additional information.

SMS/TEXT communications – When a mobile phone user sends and receives SMS/text messages to or from the Arvada Center for the Arts and Humanities via our third-party vendor by texting a keyword to a short code phone number - Guide By Cell (GBC), also known as Give By Cell (GBC), GBC may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction.

Dial-in audio service – When a mobile phone user makes a call into our dial-in audio service provided by GBC, GBC captures the caller ID of the user. This is done to authenticate the mobile phone user, track usage and provide data to the Arvada Center for the Arts and Humanities with whom the mobile phone user is affiliated and/or visiting while using this dial-in audio service.

Upon request, GBC will provide mobile phone user data to the Arvada Center for the Arts and Humanities. GBC may share mobile phone numbers, but not account holder names, with the Arvada Center for the Arts and Humanities. The Arvada Center for the Arts and Humanities may also collect other information like name or email address in our text-to-donate applications, but that information would be provided by the mobile phone user at the time of service (sending the text), and therefore, the mobile phone user would be opting-in to the information collection at time of service. The Arvada Center for the Arts and Humanities may then communicate to the opted-in mobile phone user via email or text message in future communications.

 

Review Your Information We Have On File

If you are concerned about what information we have on file for you, please contact us . You will be able to revise and/or remove your information, including, but not limited to, opt-in or opt-out of our "snail mail"/direct mail marketing,  opt-in or opt-out of our email marketing, opt-in or opt-out of our phone marketing and review how your information may be used in other communication channels we may use to communicate with you.

You may also review some of your on-file information by logging into your online account . On that page - you will have the option of resetting your password or finding your account information if you do not know your online account information. You may also call our Box Office during business hours at 720-898-7200 to review or revise your information on file.

 

Please contact info@arvadacenter.org for any inquiries regarding the Arvada Center website or privacy policy.