Health and Safety

Health and Safety at the Center

ARVADA CENTER RESPONSE TO COVID-19


In order to keep our visitors, staff, and community safe and healthy, the Arvada Center asks all visitors to the Center to wear a mask or face covering. This includes visitors to our indoor and outdoor spaces, classrooms and galleries. We also ask that all visitors to the Center's building perform a temperature check before they enter. 

As of July 14, the Jefferson County Public Health Department has issued a public health order requiring masks or facial coverings to be worn in public. The Arvada Center is following their guidance, and operating in accordance with guidelines established by the Centers for Disease Control and Prevention, Colorado Department of Public Health and the Environment (CDPHE), and the City of Arvada. We ask that you observe all signage and instruction provided at the Center and we reserve the right to ask anyone not following safety measures to leave the premises.

Thank you to our sponsor SCL Health/Lutheran Medical Center. Visit their website for resources on health, safety and risk assessment.

Keep reading for more information on the steps we're taking to keep you safe while visiting the Center.

Arvada Center Now Open

  • The Arvada Center facility is now open to public visitors to experience our gallery exhibition and educational classes.   
  • All visitors to the Center are required to wear a face mask when visiting the Center. This includes our indoor and outdoor spaces.
  • Additionally, all visitors will be asked to do a temperature check before entering our facility. This fulfills requirements for buildings owned or operated by the City of Arvada. A temperature check kiosk is set up in our main lobby.

BOX OFFICE HOURS

  • The Arvada Center Box Office will assist patrons virtually and by phone Monday through Friday between the hours of 9 am and 5 pm, Saturday from 10 am to 5 pm and Sunday from 1 to 5 pm.  
  • If you have a question for our box office staff, please send an email to info@arvadacenter.org or call 720-898-7200.
  • If you would like to submit a request to donate your purchased tickets, transfer the cost of your tickets to a gift certificate, or receive a refund, please log into your Arvada Center account here, or use this online request form.
  • Due to the volume of patrons we are assisting, we ask for your patience to allow Box Office staff up to two weeks to process any online requests.  Thank you for your understanding during this difficult period. 

Classes

    EDUCATION CLASSES 

    • We're offering a mix of virtual and in-person classes this fall.
    • We have a number of measures in place to keep our students and staff safe, including smaller class sizes, socially distanced space in our classrooms, temperature checks, and increased cleaning in our facilities.
    • Virtual classes are also available this fall.
    • Dance classes are limited to 9 students, and there are additional restrictions on the number of classes students will be allowed to enroll in. Read more on the Dance Academy webpage.

    See Classes

    Galleries

    The Arvada Center Galleries hold the health and safety of our visitors, staff, and artists as the highest priority. To allow for recommended distancing and to monitor the number of people in our galleries, we are using a reservation system for our winter exhibition Black in Denver.

    All visitors are encouraged to reserve a free ticket for a one-hour time slot before you come to the Arvada Center. Be sure to wear a mask or cloth face covering before you enter. As you enter the building, you will use a self-service kiosk to check your temperature.

    More about visiting Black in Denver

    Performance Cancellations

    THEATRE CANCELLATIONS AND POSTPONEMENTS

    • All theatre performances in the remainder of our 2020 season have been cancelled, as has our 2020 Summer Concert Series. Our upcoming theatre season is now slated to begin in February of 2021.

    FOR TICKETHOLDERS OF CANCELLED PERFORMANCES

    If you purchased tickets to a performance or concert that was cancelled, you should have received direct communication regarding your ticket options. If you have questions, please visit the webpage below to see frequently asked questions about exchanges and refunds. You can also contact our Box Office with questions. 

    Ticketing FAQ Page


    As the Arvada Center is a non-profit institution relying on both ticket sales and contributed revenue, we ask you to consider donating the cost of your ticket.  While cancelling performances is necessary for the health of all of our patrons, staff, artists, and volunteers, it will be a loss for the institution, making donations even more important.  If you choose to donate your ticket as a tax-deductible donation you will help sustain our revenue during this time, allowing us to inspire and impact people through the arts and humanities well into the future.

    Updated August 12, 11:30 am

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